Reviews · North Bay
Real reviews from real North Bay neighbors.
In their own words, from Yelp. These are the folks who let us into their homes and businesses, telling you exactly what it was like. Real names, real places, nothing dressed up.
Real neighbors · Real names
A wall of local voices
Every quote below is a verbatim review from a real customer, trimmed only for length, never reworded.
Yelp · 5 stars
"Dan and Erik both came out and installed my internet last week and I can't begin to express how smoothly the installation went! They are both so kind and really know how to install internet extremely fast. It is about 4 times as fast as what I had before!"
Diane B. · residential install
Yelp · 5 stars
"These are local folks you see around town, who really care about making you satisfied! They called me the second day to see how everything was working out for me. Blew my mind!"
Leda T. · Marin County
Yelp · 5 stars
"They have personalized service and go out of their way to help. My neighbor was confused regarding access and one of the web team actually came out to his house to help along with sticky notes!"
marg v. · neighbor, North Bay
Yelp · 5 stars
"We recently had 50 surveillance cameras installed at our business. The entire process was amazing. Dan and Erik came out, surveyed the store and had a quote to us within a few days."
Kara A. · local business
Yelp · 5 stars
"WebPerception was incredible to make fast speed internet available for all of us on the Sonoma mountain, when no other options were available. Super responsive, easy install, and guaranteed steady speed all the time, allowing me to work fully remotely taking my zoom meetings, and stream any shows."
Olivier M. · Sonoma mountain
Yelp · 5 stars
"We made the move to a rural part of Petaluma without doing our due diligence on available Internet service. We spent several weeks suffering through bad service options and finally found success with WebPerceptions. It changed our lives and now we are happily living, working and going to school with our WebPerceptions Internet."
Jenny R. · rural Petaluma
D
E
Meet Dan and Erik
The crew customers name again and again. They survey the site, install it clean, and stick around till it works. This is who shows up at your door.
Real photos of Dan and Erik go here once provided.
Straight talk
What we're honest about
We're not the cheapest, and we're not the fastest on paper.
Against fiber, some plans will show a bigger raw speed number than ours, and there are cheaper names out there. That is the honest truth. What we are is steady. Guaranteed speeds, no data caps, no throttling, and real local people who pick up the phone when you call. If a connection that just works and a team that actually shows up is what you are after, that is exactly what we build.
More local voices
Homes, businesses, and hard-to-reach spots
Yelp · 5 stars
"Erik and his team traced the other data ports to the data closet and wired everything together, WAY outside their scope of work, but it's what I needed to get up and running."
Skot M. · office move, Novato
Yelp · 5 stars
"The WebPerception team is first class. They have provided bandwidth for our client events throughout the SF & Marin areas. They do what they say and say what they do. Bandwidth speeds are as promised or higher."
Ian F. · events, SF & Marin
Yelp · 5 stars
"They are real people who really care about you. I live in an area with few options, and was super frustrated by Sonic's ultra-slow upload speed. Now, with WEB PERCEPTION, all is smooth and quick."
Abby M. · underserved area
Yelp · 5 stars
"Great quality with quick, accurate service. Very reliable, not expensive and super-quick. Been a customer for many years."
Sara B. · longtime customer
Yelp · 5 stars
"I signed up for WebPerception to have backup internet service for occasions when my main super high speed fiber ISP goes out. WebPerception got me set up in short order with a directional antenna/small dish on my roof, and my router has flipped over to their service a few times already and I've not noticed more than a brief blip."
Collin A. · backup internet
Yelp · 5 stars
"I live in a 55 and older community who only had AT&T service which was extremely slow. So glad to get Web Perception! Now have much faster speed with internet and uploads and downloads. No worries about being disconnected from zoom meetings."
Kathryn C. · 55+ community
Yelp · 5 stars
"this company thrives for the best service. i have had a few problems i caused to my internet connection. eric got me up and running within an hour. excellent company and it's local"
Rico C. · quick local fix
Yelp · 5 stars
"We had no idea line of sight high speed internet existed! After some testing on our property, the Web Perception team was able to set us up within a few weeks! We can now stream and cast media from our phones to our TVs!"
Jesy D. · rural property
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